Reporting cruelty

The RSPCA operates a 24-hour national cruelty and advice line, if you suspect animal cruelty, let them know.

To report an animal in distress or to ask for advice on animal welfare contact the RSPCA 24-hour national cruelty and advice line on 0300 1234 999.

You will be asked to give a detailed description of what you saw or heard – be ready to give the following information:

  • Your own name, address and telephone number. This is necessary for record purposes. The inspector will need to contact you if you want to know about the result of his or her investigation. However, you do not have to give your details if you do not want to. It is RSPCA policy to treat all complaints in the strictest confidence. Your name will not be disclosed without your permission.
  • The date, time and place of the offence. If by any chance you have a camera to hand, use it. Photographs showing the cruelty involved may provide vital evidence in a prosecution case.
  • The name(s) and address(es) of the person(s) involved, if known.
  • The name and addresses of any witnesses.
  • The registration number and description of any vehicle involved.
  • State whether you would be prepared to testify in a court of law if necessary. The RSPCA always aims to prevent cruelty through education and opts for court proceedings only as a last resort.

You can make a real difference

As a direct consequence of public action, thousands of animals are saved from further suffering. If in doubt always ring the RSPCA helpline and set your mind at rest – remember, you might be saving an animal’s life.